Defective products: We will accept returns of defective product for replacement for up to 90 days after the date of the invoice. If the product warranty extends beyond 90 days, please contact us within the warranty period.  Please contact us before returning your product you must get an authorization number before our suppliers will accept the return.  For your protection we recommend that returns be shipped with tracking information and insurance*. If it is sent by postal service, use delivery confirmation and insure the package. If going by UPS you can use regular ground service. Insurance is not needed unless the shipment exceeds $100 in value. The cost to ship the replacement product(s) back to you will be paid by LAC Marketing Manuals. Please test the product(s) before returning to us. Many items shipped back to us as defective work fine; some after doing something as simple as putting in new batteries. If an item is returned to us and found to be working the customer will have to pay return shipping charges. Also the item must not show signs of abuse or misuse and all parts and accessories must be included.

Damaged Goods: We will accept the return of damaged goods provided the damage is reported within 5 business days of receipt of your order.  Please contact info@yourbestselfdefenseproducts.com, or use the contact form on our Contact Us page or phone 416- 671-1979, to report the damage. We will arrange to have a return authorization number provided to you, to facilitate your product return.  Damaged products will be replaced and LAC Marketing Manuals will re-imburse you for the return shipping.

Simple returns:  Sorry. Due to the policies of our suppliers we do not accept returns and no refunds will be issued.